Operations and Social Media Outsourcing for
Freelancers & SMEs
Feeling overwhelmed by daily admin? Drowning in emails and social media tasks? Struggling to keep your operations streamlined? You're not alone. Busy business owners often find themselves stretched thin, trying to manage everything.
That's where I come in.
Taking care of the crucial operational tasks that consume your valuable time, allowing you to focus on what you do best – growing your business and serving your clients.
Your Partner in Operations
Imagine your business running effortlessly! I'll help you put reliable systems in place that genuinely free up your valuable time, and ensure every day runs as smoothly as possible.
From gently refining your standard operating procedures to thoughtfully implementing AI & automation, I'm here to make sure your business truly feels organised, giving you back precious hours to focus on what you love.


Meet Sarah...
Hello there! I'm Sarah Marshall, the face behind Operations VA.
With over two decades of experience in leadership roles, my career has been built on ensuring things run efficiently. From the world of luxury retail with brands like Pandora Jewellery and Rolex, to coordinating major concerts and events, I've grown my expertise in multi-site operations and business management.
I'm dedicated to helping busy business owners and freelancers like you. I understand the demands of juggling daily operations, which is why I specialise in taking those details off your plate. Whether it's improving your standard operating procedures, streamlining your admin, or creating engaging social media strategies, my goal is always to deliver exceptional support. I'm here to implement smart process changes that genuinely free up your valuable time.
I've had the pleasure of supporting a diverse range of clients, from fashion designers and marketing agencies to facilitators, bid writers, those in the TV industry, and a variety of small family businesses and SMEs. You can rest assured that you're partnering with a friendly, reliable, and highly experienced addition to your business's success.
If you're feeling overwhelmed and ready to transform how your business operates, I'd love to chat.
Services
As a busy business owner or freelancer, you can end up doing everything, and while you're brilliant at what you do, some tasks just consume precious time and energy.
I'm here to lighten your workload and empower you to truly thrive.
I offer bespoke virtual support designed to streamline your daily operations or elevate your online presence. My services aren't just about ticking off tasks; they're about strategically implementing solutions that free up your time, and help you focus on what you do best.
Explore how my dedicated support can transform your day-to-day and help your business
Online Business Manager
Your trusted partner, I am a highly experienced professional who steps in to oversee the day-to-day operations of your business, ensuring everything runs efficiently, with a focus on strategy.
Think process, projects & people
Social Media Management
Social media should be a powerful tool for connecting with your clients, not a burden.
I’ll develop a clear, custom-built social media strategy that aligns perfectly with your overall business goals and handle the content creation & scheduling too!
You may just need a helping hand to complete your To Do List. I can provide comprehensive admin support tailored to your unique business needs, ensuring smooth daily operations and freeing up your time
Virtual Assistance
Client Feedback
Hear what my clients have to say about
working with me
We’ve been working with Sarah for a year and she has transformed our client journey in so many brilliant ways.
Sarah is knowledgeable on small businesses and corporates, she’s brilliant at creating systems and proactive in managing human interactions.
Oh and she’s great fun and a real team player!
Liz Evenden
Director of The Business Speakeasy
Sarah provided me with invaluable help to organise my emails, develop a social media strategy and promote my podcast.
Sarah is an absolute joy to work with - professional, super smart, friendly and funny. I have no hesitation at all in recommending Sarah to anyone who needs a VA
Tim Reid
Comedy writer, trainer & speaker
★★★★★
★★★★★
★★★★★
I’m only saying this because Sarah has promised me she’ll always have time for Forgaard Agency, but if you need extra resource that brings oodles of common sense, bags of creativity, incredible organisational skills, a can-do attitude and is always happy, look no further
I recommend Sarah without reservation - but don’t think you’re going to get her full time!
Anna Forgaard
Director & Founder of Forgaard Agency
